Help Desk 6.3 by Expinion.net

Category: ASP - Miscellaneous

Customer support and knowledgebase system for customer service professionals. All the bells and whistles but still easy to use, and simple to navigate. * Not just a knowledge base but a full customer support and ticket tracking system! Inexpensive, but never cheap. * For visitors/clients there's an organized knowledgebase (unlimited categories, 3 levels), optional side panel, glossary word definitions, searching & sorting capabilities and the ability to ask questions (with suggested solutions shown).* For the customer service professional – customizable HTML email notifications, WYSIWYG editor, customizable fields/field types, automatic issue history tracking, management reporting (by specified dates), custom security levels, an unlimited number of agents, & more.* Some of the bonus features that help support personnel and their managers to share info online - anytime are: 'To Do' Lists, Contacts Book, Agent to Agent emailing, Upload manager (admin and user if desired), Agent Logs, statistics reporting per agent/category/user.Most recent version has multilevel categories, multiple language interface, support MS Access, MySQL and MS SQL (SQL Server). * 1000s of clients in over 140 countries. Only $145, includes support, install and upgrade. Expinion HelpDesk - Web Based Help Desk and Knowledge Base Software. Our signature product, for Windows servers/hosts. Includes open source code. At only $249 it Date: 19 November, 2011


Web-Based Help Desk Software - Customer Support Software - Web Based Knowledge Base Software - Internet Help Desk Software - Web Based Helpdesk Software - Service Desk Software - Web Site - Website - IT Technicians - Helpdesk Technicians - Inexpensive - Cheap - Online - Helpdesk - Knowledgebase - Server Software - Asp Programs - Help Desk Software - Asp - Ticketing - Trouble Ticket Software - Technicians - Web Based - Trouble Ticket - FAQ - Low Cost - Low-Cost - F A Q - Frequently Asked Question - Support Desk

Homepage: http://www.expinion.net/software/app_helpdesk.asp

Developer: http://www.expinion.net/...

License: Shareware

Operating System: Windows

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